Template notice: This is a starting-point draft, not final legal advice. A privacy professional or attorney should tailor it to your actual data practices and the laws that apply to you (e.g., state privacy laws such as CCPA/CPRA). If you collect emails during early access, a published policy is required.
1. Overview
This policy explains what information Ooobar Freight collects, how we use it, and the choices you have. It applies to our website and mobile applications.
2. Information we collect
- Account information โ name, email, phone, company, and (for Drivers) vehicle and verification details.
- Early-access sign-ups โ the email and details you submit to join the waitlist.
- Location โ for Drivers, GPS location is collected only while a load is active, to power tracking and delivery milestones. It is not collected when off duty.
- Shipment and document data โ load details and generated documents (e.g., bills of lading, confirmations).
- Payment information โ processed by our payment provider (e.g., Stripe); we do not store full card numbers.
- Usage and device data โ standard logs, device identifiers, and analytics.
3. How we use information
To operate the platform: match loads with drivers, power real-time tracking, generate shipping documents, process payments and payouts, surface localized requirements, provide support, prevent fraud, and improve the service. During early access we may contact you about the product and launch.
4. How we share information
- With the counterparties to a load (a Shipper and the assigned Driver) as needed to complete it.
- With service providers who process payments, hosting, mapping, and analytics on our behalf.
- With independent, licensed insurance partners when you request coverage options.
- When required by law, or to protect rights, safety, and the integrity of the platform.
We do not sell your personal information.
5. Location data
Driver location is transmitted only while a load is active and is used to power tracking, ETAs, and delivery milestones. Drivers can stop sharing by going offline or completing the load, subject to any obligations tied to an in-progress delivery.
6. Cookies
We use essential cookies to run the site and optional analytics cookies to understand usage. You can control cookies through your browser settings.
7. Data retention and security
We retain information for as long as needed to provide the service and meet legal obligations, then delete or de-identify it. We use reasonable technical and organizational safeguards; no method of transmission or storage is completely secure.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or port your data, and to opt out of certain processing. To make a request, contact us using the details below. [Attorney to add jurisdiction-specific rights and response timelines.]
9. Changes
We may update this policy; we'll revise the "last updated" date and, where appropriate, notify you.
10. Contact
Privacy questions or requests: privacy@smartoptimalsolutions.com.